qm_public_qmp_it_email_security.md

@@ -7,19 +7,19 @@ STATUS: DRAFT
 The purpose of this internal directive / qmp is to define the process of handle the correct use of email and its security.
 
 Objectives of the directive : 
-* everybody understand the use of email as an internal and external communication process
-* everybody understand the need of secure communication
-* everybody understand how its expected to handle emails
+* everybody understands the use of email as an internal and external communication process
+* everybody understands the need of secure communication
+* everybody understands how it's expected to handle emails
 * define the process of setup new employees
 * define the process of release employees
-* creation and handle of employees (Open)PGP keys
+* creation and handling of employee's (Open)PGP keys
 * define escrow key handling
 
 ## Wording
-Email is a useful way to communicate internal with colleagues as well as external with customer, clients and suppliers. Please use in emails a words in a good conversation like in official letters. 
+Email is a useful way to communicate internal with colleagues as well as external with customer, clients and suppliers. Please use in emails words in a good conversation like in official letters. 
 
 ## Format
-FALCOM strongly recommend to use email in text format - not HTML or any other.
+FALCOM strongly recommends to use email in text format - not HTML or any other.
 Please reply your answers for better/faster reading on top of the received email or
 comment inline the other email with quoting the older email.
 
@@ -42,8 +42,8 @@ Geschäftsführer: Holger Liebold, Stephan A. Orlamünder
 Sitz: Gewerbering 6, 98704 Langewiesen, Deutschland
 ```
 ## Daily work with emails
-FALCOM expect from each employee with an email account to check the email minimum 2 times each working day (exclude vacation day, public holiday and sic days).
-We recommend to check the incoming emails each time after start the daily work, after the lunch break and short before leave home. This is to reduce interruption of the other (primary) work in progress and to ensure a normal feedback of a email for 24h.
+FALCOM expects to check the email minimum 2 times each working day (exclude vacation day, public holiday and sic days) from each employee with an email account.
+We recommend to check incoming emails each time after start the daily work, after the lunch break and short before leave home. This is to reduce interruption of the other (primary) work in progress and to ensure a normal feedback of a email for 24h.
 Our goal should be to reply to any email not later then 72h after receipt.
 Please organize your daily work accordingly!
 
@@ -51,7 +51,7 @@ Please organize your daily work accordingly!
 
 
 ## Secure Email Tools
-FALCOM recommend to use Thunderbird with Enigmail Plugin and OpenPGP to secure its emails. This combination is currently available for Microsoft Windows, Linux, and MacOSX. Please use the latest recommended version or ask FALCOM IT Administrator.
+FALCOM recommends to use Thunderbird with Enigmail Plugin and OpenPGP to secure its emails. This combination is currently available for Microsoft Windows, Linux, and MacOSX. Please use the latest recommended version or ask FALCOM IT Administrator.
 For use with Android and iOS we can recommend R2Mail2 to be used with OpenPGP.
 
 ## use of keys