qm_public_qmp_it_email_security.md

-# FALCOM QMP Email & Email Security [STATUS: DRAFT]
+# FALCOM QMP Email & Email Security
 
+## status of this document
+STATUS: DRAFT
+
+## scope
 The purpose of this internal directive / qmp is to define the process of handle the correct use of email and its security.
 
 Objectives of the directive : 
 * everybody understand the use of email as a internal and external communication process
-* everybody y understand the need of secure communication
+* everybody understand the need of secure communication
 * everybody understand how its expected to handle emails
 * define the process of setup new employees
 * define the process of release employees
@@ -37,6 +41,19 @@ Handelsregister: HRB 510170 (Amtsgericht Jena)
 Geschäftsführer: Holger Liebold, Stephan A. Orlamünder
 Sitz: Gewerbering 6, 98704 Langewiesen, Deutschland
 ```
+## Daily work with emails
+FALCOM expect from each employee with a email account to check the email minimum 2 times each working day (exclude vacation day, public holiday and sic days).
+We recommend to check the incomming emails each time after start the daily work, after the lunch break and short before leave home. This is to reduce interruption of the other (primary) work in progress and to ensure a normal feedback of a email for 24h.
+Our goal should be to reply to any email not later then 72h after receipt.
+Please organize your daily work accordingly!
+
+## Security in Email Handling
+
+
+## Secure Email Tools
+FALCOM recommend to use Thunderbird with Enigmail Plugin and OpenPGP to secure its emails. This combiantion is currnetly available for Microsoft Windows, Linux, and MacOSX. Please use the latest recommended version or ask FALCOM IT Administrator.
+For use with Android and iOS we can recommend R2Mail2 to be used with OpenPGP.
+